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The INTARA Code of Practice was formulated in 2009 by the INTARAs Executive to act as a guideline for its members. It represents the fundamental principles by which the INTARA operates. By signing the Membership Application form, every member has agreed to abide by its principles.

The Code of Practice has been designed to aid members, industry clients and the general public by outlining certain standards and expectations that should, if met fully, ensure that every project is carried out to everyone's satisfaction. Any member deviating from the Code of Practice must be able to justify their actions to the Executive.

The INTARA Code of Practice

•  Each member will conduct business in a professional manner and will at no time knowingly indulge in any practice or action likely to bring the Network, its executive or membership into disrepute.

•  Each member will accept the right of his/her client to forward any complaint to the INTARA Executive for Arbitration. The INTARA’s ruling on Arbitration matters is final and binding on members subject, of course, to the member’s normal statutory rights.

•  Each member will at all times strive to maintain the highest standards of production in line with any INTARA qualification, which may have been obtained or advertised.

•  Any non-qualified member of the INTARA will refrain from advertising in a way, which may infer either a qualification or endorsement from the INTARA. Non-qualified members may not use any INTARA crest or logo but are within their rights to state that they are members of the INTARA if the statement makes clear that they are non-qualified members.

•  Each Member will work within the reasonable terms set by the member’s client, or by any official or body possessing the correct and legal authority to set limitations and restrictions. Furthermore, it is the Member’s responsibility to inform the client of any adverse effects on the final production resulting from, and/or caused by imposition of any such limitations or restrictions.

•  All members undertaking commercial activity in the video and multimedia field must carry adequate Public Liability and Professional Indemnity insurance. Upon request, such policies are to be made available for inspection by the Executive of the INTARA.

•  Members shall at all times maintain the confidentiality of information either entrusted to them or obtained in pursuance of their work except on the order of a court of law or other appropriate authority.

•  Members will at all times observe current Health & Safety regulations and have due consideration for the safety and welfare of staff, clients and the general public.

•  Members will strive to maintain good commercial relationships with other members of the INTARA with a view to promoting professionalism in multimedia productions.


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